Welcome to the Shipping & Delivery Policy of Closetcombo, managed by Invexic Ventures Private Limited. Our priority is to ensure that your fashion finds are delivered securely and on time. This section outlines our shipping process, estimated delivery durations, and essential details to keep you updated from order placement to final delivery.
Throughout this policy, "we," "our," and "us" refer to Invexic Ventures Private Limited, while "you," "your," "user," and "users" signify our valued customers. By making a purchase on our platform, you acknowledge and accept the shipping terms stated here.
Our shipping services are currently available across India. At present, we do not facilitate international shipping, and deliveries are confined to domestic locations.
Once your order is confirmed, we begin processing it within 1-2 business days, excluding weekends and public holidays.
Upon initiation of processing, a confirmation email containing your order details will be sent to the registered email address.
Standard shipping typically requires 3 to 8 business days, varying based on your location and the courier’s efficiency.
Delivery schedules may be affected by factors such as weather conditions, unforeseen operational delays, or peak shopping periods.
If a delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal of the package:
If you receive a damaged package, please notify our support team within 48 hours and provide clear photographic evidence.
For lost shipments, we will collaborate with our courier partners to resolve the issue, offering a replacement or refund as necessary.
Certain items may have specific shipping conditions due to their size, weight, or delicate nature. Any applicable restrictions will be specified on the respective product pages.
For any inquiries or concerns regarding shipping and delivery, please contact us at invexicventures@gmail.com.
We appreciate your trust in Closetcombo and strive to offer a smooth and reliable shopping experience.